In this latest episode of the Global IT Solutions Podcast, we’rejoined by a trio of robotic process automation (RPA) experts from Global IT Solutions to talk about the successful automation of NHS Electronic Staff Record (ESR) processes.
This discussion focuses on the Global IT Solutions team and the agile delivery methodology that ensured a smooth, effective and fast implementation of the Blue Prism Cloud technology, which has transformed the way ESR processes are run.This builds on Episode 6 of the Global IT Solutions podcast, which discussed the project from the perspective of the NHS Business Services Authority (NHSBSA) in episode 6 of the Global IT Solutions podcast.
Topics discussed in this podcast include:
The discovery process that helped Global IT Solutions work with NHSBSA to identify ESR as a suitable process to automate
The approach Agilisys took to ensure the project was successfully delivered, including why delivery was broken down into parts
From a development perspective, how any difficulties were overcome
How Agilisys built confidence within NHSBSA and the ESR team ahead of going live
What’s next for this project – and the wider partnership
Find out more
If you found this discussion useful, don’t miss episode 6 of our podcast where we talk to Ivan Barber from the NHS Business Services Authority and David Booth from the ESR central team about the transformative impact of this RPA project.
Austin Clark is an experienced content writer and journalist specialising in organisational transformation and digital solutions, specifically in local government and healthcare. Austin is former editor of GovTech Leaders (DigitalbyDefault) and has written features, hosted podcasts and presented events for numerous leading public sector titles during a 20-year career.
Simon Watkins
Head of RPA Delivery at Global IT Solutions
Simon joined Global IT Solutions with over 20 years of consulting experience within both public and private sectors. He is experienced in supporting high level strategy, project and programme delivery, detailed analysis and delivering new operating models and business change. He has worked with a variety of fields including (but not limited to) Licensing, Revs and Bens, Housing and finance. In addition, his private sector experience covers retail, FMCG, manufacturing, healthcare and banking/finance. He is an experienced Delivery Manager covering ERP, P2P, Master Data Management, Business Intelligence, Business Process Management and RPA.
Harsh Gandhi
Principal RPA Consultant and Business Analyst at Global IT Solutions
Harsh is a seasoned business analyst with 13 years of experience in transforming processes through innovative solutions. Harsh specialises in resolving complex issues and delivering optimised solutions through Robotic Process Automation, agile methodologies, business process re-engineering and Lean. For the past 12 months, he has been working with NHSBSA to explore potential RPA opportunities, helping to convert these opportunities to fully-fledged automated solutions.
Ian Brown
Senior RPA Developer at Global IT Solutions
Ian is a professionally accredited RPA Developer with seven years’ RPA experience in using Blue Prism’s software. He has delivered in excess of 70 processes to date in a multitude of target applications, including Citrix apps.
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